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Terms Of Service

Giechant Co., Limited Terms of Service
Effective Date: 2025-06-18

Welcome to Giechant Co., Limited! By accessing our website, mobile app, or purchasing products, you agree to comply with and be bound by these Terms of Service (“Terms”). If you disagree, please discontinue use immediately.

1. Acceptance of Terms

These Terms constitute a legally binding agreement between you (“User”) and Giechant Co., Limited (“Company,” “we,” or “us”). We reserve the right to modify these Terms at any time, with updates effective upon posting.

2. Services

We provide an e-commerce platform for purchasing premium footwear, including Heels, Boots, and smart technology-integrated products. Services exclude third-party links or content not owned by us.

3. User Accounts

  • Registration: You must provide accurate information. Accounts are non-transferable.
  • Security: You are responsible for maintaining account confidentiality. Notify us immediately of unauthorized access.

4. Orders & Payments

  • Pricing: All prices are listed in EUR,GBP,USD,etc. (as displayed) and exclude taxes/duties.
  • Payment Methods: We accept major credit cards, PayPal, and Apple Pay.
  • Failed Payments: We may cancel orders or charge fees for declined transactions.

5. Returns & Refunds

5.1 14-Day No-Reason Return Policy
You may return unused, undamaged items in original packaging within 14 days of delivery for a full refund (excluding shipping).

5.2 Refund Processing

  • Refunds will be issued within 14 days of receiving returned items.
  • For PayPal refunds:
    • 14 days for most regions.
    • 30 days if required by local law (e.g., EU, Brazil).

5.3 Return Shipping

  • Buyers cover return shipping costs unless the return is due to:
    • Defective products.
    • Company error (e.g., wrong item shipped).

5.4 Exclusions
Customized products (e.g., 3D-printed Ballet Pumps) and final-sale items are non-refundable.

6. Shipping & Delivery

  • Delivery Times: Estimates are provided at checkout. We are not liable for delays caused by carriers or customs.
  • Shipping Fees: Non-refundable unless the delivery is late by >30 days.
  • Undeliverable Packages: Re-shipment fees apply for incorrect addresses.

7. Intellectual Property

All content (logos, designs, product images) is owned by Giechant Co., Limited. Unauthorized use is prohibited.

8. User Conduct

You agree not to:

  • Use our platform for illegal activities.
  • Scrape data or interfere with our systems.
  • Post false reviews or misrepresent products.

9. Limitation of Liability

We are not liable for:

  • Indirect damages (e.g., lost profits).
  • Third-party services (e.g., payment gateways).
  • Force majeure events (e.g., pandemics, wars).

10. Termination

We may suspend/terminate accounts for violations of these Terms, with or without notice.

11. Governing Law & Disputes

  • Governing Law: These Terms are governed by the laws of Hong Kong, without regard to conflict-of-law principles.
  • Disputes: Any claim shall be resolved exclusively in the courts of Hong Kong.

12. Additional Terms

12.1 Privacy
Our Privacy Policy is incorporated herein.

12.2 Modifications
We may discontinue services or amend features without notice.

12.3 Entire Agreement
These Terms supersede prior agreements. If any clause is invalid, the remainder remains enforceable.

12.4 Notices
Legal notices must be in writing and sent to [email protected].

Step Confidently. Shop Responsibly. ??
Giechant Co., Limited – Where Innovation Meets Integrity.