Shipping & Returns

1. Free Worldwide Shipping
We are pleased to offer free standard shipping on all footwear orders globally.

Regional Delivery Estimates:

• North America (U.S. & Canada): 5–10 business days

• Europe (UK, Germany, France, etc.): 6–12 business days

• Asia-Pacific (Australia, Japan, Singapore, etc.): 7–14 business days

• Middle East, Africa, South America: Delivery times vary by region; shipping remains free

Shipping Disclaimer:
While we work with reliable logistics providers, we are not responsible for delivery delays caused by:

• Customs inspections

• Incorrect shipping information

• Weather conditions or natural disasters

• National holidays or courier strikes

However, our customer service team will always assist in tracking and resolving any shipping issues.

Our Shipping Advantages:

• Global free shipping

• Professional packing to ensure product safety

• Tracking available for most regions

• Active support to handle delivery issues

2. 14-Day Return Guarantee
We provide a 14-day no-questions-asked return policy from the date of delivery.

Return Conditions:

• Items must be unworn, undamaged, and returned in original packaging with all tags intact

• Customers must cover the return shipping cost

• Refunds will be processed to the original payment method used at checkout

• Refunds are typically processed within 14 business days of receiving the return

• PayPal refunds require at least 14 days, and in certain regions, up to 30 days per legal standards

Return Process:

1. Contact customer support within 14 days of receiving your order

2. Receive return instructions and return authorization

3. Ship the item using a trackable method

4. Upon inspection and approval, your refund will be issued

3. Non-Returnable Items
Returns are not accepted for the following items:

• Shoes marked Final Sale or Clearance

• Shoes that have been worn, used, damaged, or returned without original packaging

• Custom or personalized footwear (if applicable)

4. Payment Methods
We accept a wide range of secure payment options, including:

• Visa, MasterCard, American Express

• PayPal, Apple Pay, Google Pay

• Other local payment methods depending on your region

5. Currency Support
Our store supports multiple currencies to provide a smooth shopping experience. Currency can be selected manually or auto-detected based on your location.

6. Refund Method
All refunds will be issued via the original payment method.
For example:

• Payments made by PayPal will be refunded to your PayPal account

• Credit card payments will be refunded to your credit card